Mirage and Mole
Business Support Services

We 'LIVE, BREATHE, BE' your business

About us

We are dedicated to helping your organisation improve performance through our bespoke, discreet, objective and empathetic business support services that meet your requirements and ambitions.

We innovate to create and harness opportunities for your business to grow at a manageable rate. In our view, one size does NOT fit all, as we aim to gain an in-depth understanding of your company in order to tailor integrated rejuvenation packages across your functions; your organisation will never be just a number to us as we invest ourselves wholeheartedly in helping you achieve success.

So if you are looking to embark on change to future-proof your organisation, take the first step with Mirage and Mole.

Call 07769 685497 or email us for your free initial meeting
and no obligation quote

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What We Do

Whether you are entering troubled times and looking for stability, wishing to assess your processes and drive efficiencies, looking to restructure your organisation or aiming to enter new markets, our vast experience with successfully dealing with these challenges will deliver you custom-built business solutions.

We aim to ensure we provide executable plans that your team can achieve and offer support and training to those who need guidance for the successful delivery of any recommendations – from strategy design to implementation we are there for you every step of the way.

If there is a specific sales, marketing or fundraising project you need help with or an event taking place from its early stages to execution we can provide you with the most effective solutions.

A range of services we can offer your organisation include:

Business Support Services

Whether you are a business start-up, have been operating for several years or are trying to kick-start your business following COVID-19 restrictions, you may arrive at a stage where you cannot or do not want to do everything yourself.

Maybe you are feeling overwhelmed, side-stepping tasks because you don’t like them and/or simply don’t have the time, not sure how to do something or just tired of going it alone – these are all signs that you need some support.

Outsourcing business assistance does not mean you are surrendering control but valuing your time and using it more effectively. We can provide you with knowledgeable and adaptable support at a fraction of the cost of hiring full-time staff.

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We have diverse skill sets in many areas across business administration, operations and sales. Below are some tasks we can help you with, however the list is not exhaustive so do contact us for a consultation:

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Business Administration

Social Media Management

Comparison

Monthly cost

Access to multiple skills

Cancel or down/upgrade whenever

Holiday cover

Other costs (computer, office)

Payroll/tax/NI/Pension costs

Replacement

Mirage & Mole

From £395

Yes

Yes

Yes

No

No

Easy

Hired employee

£2,500+

No

No

No

£500+

£200+

Hard

Choose the Right Assistance for You

Whether you need short or long-term dedicated support, we will work with you to find the most effective package to suit your goals.

Prices & Packages

For generic business administration assistance, we have 3 main packages. We can also offer a bespoke and flexible Pay-As-You-Go (PAYG) package (please contact us for further details).

BRONZE

10 hours a month

This will be ideal for you if you are just looking for some general administration assistance for a few hours per week.

SILVER

20 hours a month

This package is perfect if you want daily assistance (Mon-Fri), such as email and calendar management, working out at around an hour of help per day.

GOLD

40 hours a month

If you are feeling completely snowed under and need saving, but not sure how,
then let us come to the rescue with this package which offers more intensive daily support.

PAYG

Pay-As-You-Go

*Any additional hours are chargeable
**Hours cannot be carried over into subsequent months

Who We Are

We are a dedicated and dynamic team with the sole desire to enhance your business and achieve success, whatever that looks like to you. We effectively integrate into your team and mission to actively enhance your operations, making positive differences from day one.

Our experience covers many business ownership types – from sole traders, entrepreneurs and large multinationals to SMEs – and spanning many industries including retail, recruitment, media and publications, leisure and tourism, hospitality, sport, legal and property.

Our Team

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Lee Moulson

With over 25 years in the Sports and Leisure Industry as well as commercial radio, Lee has operated at a high-level delivering business solutions for a range of companies with a variety of ownership structures.

As Head of Sales for over 10 years he has managed and motivated teams to boost business volume, deliver cost savings and fundamentally increase profitability across several diverse business units.

For example, Lee has worked with a leading sports venue operator successfully designing and implementing rescue packages for sales and operations in their North and South West regions, as well as creating new booking processes to reward loyalty, drive advanced sales and change buyer behaviour with a ‘global’ view to sales, maximising cross selling/regional selling opportunities across their entire business.

He is adept at negotiating lucrative partnerships to drive sales and showcase products and services. He can help you identify objectives, overcome obstacles and motivate teams to deliver high standards, all with the aim of enhancing company brand value and market share.

In his spare time, Lee enjoys taking part in triathlons, horse events and cycling, as well as watching horseracing and rugby.

  • Cranfield University qualification: General Management Programme
  • CMI qualification: Strategic Management and Leadership
  • BA (Hons) degree: Business Management
emma

Emma Marley

Emma has over 20 years’ experience at senior management level traversing the sports, hospitality and leisure industries.

She has successfully delivered change management and research projects, created and maintained safe operating procedures and practices for high-risk environments, operated large-scale national sporting events, led corporate communications and social media campaigns, and has been responsible for medium and large scale teams across a range of business ownership structures.

No ‘one trick pony’, Emma has a vast array of skills to help you run your business, save time, become more efficient and productive. There is very little Emma cannot do for you, although her strengths and passion reside in copy and content writing, social media management, marketing, research (aka ‘Miss Marple’), all manner of office administration and generally being helpful.

When not in the office, Emma enjoys ferrying her son to a variety of sporting activities, walking her retired racing Greyhound, named William, and volunteering with the local mini rugby team.

  • IOSH: Managing Safely
  • MBA: Thoroughbred Horseracing Industries/Business Management
  • CMI qualification: Strategic Management and Leadership
  • BA (Hons): Business Management

Client Testimonials

Don’t just take our word for it – here’s what our clients say:

"We utilised Mirage & Mole to help us build a framework for a commercial project due to their expert knowledge of sales and marketing functions on Racecourses. Their contribution was extremely valuable and it allowed us to complete the project in a really efficient time frame. We would highly recommend their services. We utilised Mirage & Mole to help us build a framework for a commercial project due to their expert knowledge of sales and marketing functions on Racecourses.

Their contribution was extremely valuable and it allowed us to complete the project in a really efficient time frame. We would highly recommend their services."
Tote
Danielle Johnson
Partnership Director, The Tote
"For the past two months I have engaged the services of Mirage and Mole, in particular their Business Support Service.

Whilst initially apprehensive, I can safely say that it has been a fantastic decision to get involved with this new business.

My Assistant is proving to be efficient, intelligent and absolutely 'gets me' and I can highly recommend both this service and the business.

Professional in their approach and on hand for all manner of support, I have seen significant benefits and improvements in my productivity. If you are looking for a similar type of support, I really do suggest you get in touch"
Resource Group
Richard East
Founder & Chairman, RE Resource Group
"Since working with Lee and Emma of Mirage & Mole, we feel the public face of Animal Therapy Magazine has had a complete make over. They are so professional in their approach. Our activity is much more targeted and we have most definitely seen growth in a number of areas of our business.

They are also very proactive when it comes to new ideas and ways of growing the business.

If you want to see your business grow, have a fresh pair of eyes to suggest new ways to reach your target markets and to ensure your profile is professional and active, then I can recommend them highly."
Animal Therapy Media
Hannah Ashton, Founder & Editor
Animal Therapy Magazine
“Mirage & Mole worked with the Jockey Club for 6 months on an assignment to reorganise and recalibrate our hospitality and conferences sales function. This involved bringing 4 teams together into one national team, with changes of roles, structure and processes, some of it with impacts on the number of roles in the business. It also involved significant stakeholder management both internal and external with catering partners. Mirage & Mole’s contribution was superb in leading us through the most difficult elements of this project and making sure that all the bases were anticipated and covered from both a people/structure and process perspective. It has stood us in very good stead to accelerate the development of our new National Sales function moving forward.”
Nevin Truesdale
Acting Group Chief Executive, The Jockey Club
"Mirage & Mole are a pleasure to work alongside. They know their stuff, are full of great ideas and foster a friendly approach that makes collaboration an absolute breeze. Responsive and straight-talking, I highly recommend them in supporting your business."
Ross Merritt
Managing Director

Contact us

Get in touch for your free initial meeting and no obligation quote

    Included in our Virtual Assistance offerings: