About us
We are dedicated to helping your organisation improve performance through our bespoke, discreet, objective and empathetic sales consultancy and virtual assistant services that meet your requirements and ambitions.
We innovate to create and harness opportunities for your business to grow at a manageable rate. In our view, one size does NOT fit all, as we aim to gain an in-depth understanding of your company in order to tailor integrated rejuvenation packages across your functions; your organisation will never be just a number to us as we invest ourselves wholeheartedly in helping you achieve success.
So if you are looking to embark on change to future-proof your organisation, take the first step with Mirage and Mole.
Call 07769 685497 or email us for your free initial meeting
and no obligation quote
What we do
Whether you are entering troubled times and looking for stability, wishing to assess your processes and drive efficiencies, looking to restructure your organisation or aiming to enter new markets, our vast experience with successfully dealing with these business challenges will deliver you custom-built business solutions.
We aim to ensure we provide executable plans that your team can achieve and offer support and training to those who need guidance on successful delivery of any recommendations – from strategy design to implementation we are there for you every step of the way.
If there is a specific sales project you need help with or an event taking place from its early stages to execution we can provide you with the most effective solutions.
A range of services we can offer your business include:
- SALES AND MARKETING STRATEGIES
- VIRTUAL ASSISTANCE SERVICES
- TEAM PERFORMANCE REVIEWS INCLUDING MYSTERY SHOPPING
- ORGANISATIONAL CHANGE MANAGEMENT
- SPECIALIST SALES RECRUITMENT
- EVENT MANAGEMENT
Virtual Assistance Services
Whether you are a business start-up, have been operating for several years or are trying to kick-start your business following COVID-19 restrictions, you may arrive at a stage where you cannot or do not want to do everything yourself.
Maybe you are feeling overwhelmed, side-stepping tasks because you don’t like them and/or simply don’t have the time, not sure how to do something or just tired of going it alone – these are all signs you need a virtual assistant (VA).
Outsourcing assistance does not mean you are surrendering control but valuing your time and using it more effectively. We can provide you with knowledgeable and adaptable support at a fraction of the cost of hiring full-time staff.
We have diverse skill sets in many areas across business administration, operations and sales. Below are some tasks we can help you with, however the list is not exhaustive so do contact us for a consultation:
Business Administration
- Account Management – CRM, ordering and invoices
- Answering email, help-desk tickets, phone calls, snail mail etc.
- Audio transcription – interviews, meetings, seminars, create and distribute minutes etc
- Booking travel arrangements
- Calendar management
- Data entry-database development and maintenance
- Document creation, formatting, editing, general proof-reading
- Market Research – product, competitor, supplier etc.
- Writing – reports, letters, articles, blog posts, flyer/brochure copy, newsletters, press releases, reports, website copy etc.
Social Media Management
- Create an/or manage a variety of social media accounts (Twitter, Facebook, Linkedin, Instagram)
Prices & Packages
For generic business administration assistance, we have 3 main packages.
Bronze, Silver and Gold – provided on a retaining basis:
BRONZE
£295 per month for 10 hours
This will be ideal for you if you are just looking for some general administration assistance for a few hours per week.
SILVER
£590 per month for 20 hours.
This package is perfect if you want daily assistance (Mon-Fri), such as email and calendar management, working out at around an hour of help per day.
GOLD
£1180 per month for 40 hours
If you are feeling completely snowed under and need saving, but not sure how,
then let us come to the rescue with this package which offers more intensive daily support.
*Any additional hours are billed at £30 per hour
**Hours cannot be carried over into subsequent months
Our Team
Lee Moulson
With over 25 years in the Sports and Leisure Industry as well as commercial radio, Lee has operated at a high level delivering business solutions for a range of companies with a variety of ownership structures.
As Head of Sales for over 10 years he has managed and motivated teams to boost business volume, deliver cost savings and fundamentally increase profitability across a number of diverse business units.
For example, Lee has worked with a leading sports venue operator successfully designing and implementing rescue packages for sales and operations in their North and South West regions, as well as creating new booking processes to reward loyalty, drive advanced sales and change buyer behaviour with a ‘global’ view to sales, maximising cross selling/regional selling opportunities across their entire business.
Lee has designed and implemented targeted, effective and profitable sales processes securing £16m profit for a leading entertainment venue and created year-on-year growth in conferencing and events business. He is adept at negotiating lucrative partnerships to drive sales and showcase products and services.
He was runner-up in the ‘Young Business person of the Year’ at the Gloucestershire Business Awards in 2014 and has received plaudits at the National Conference Awards, winning the Bronze award in their ‘Best Event’ category, for inventing and delivering The McCoy Awards at Cheltenham Racecourse in 2017. Lee is a meticulous organiser and is skilled at planning and delivering major events. During his career he has liaised with numerous VIP clients, so his high attention to detail allows this client base to be confident they are going to get the event they require.
Aside from his many practical achievements with a range of companies, Lee has a solid foundation in business theory gaining CMI qualifications in Strategic Management and Leadership along with a BA (Hons) degree in Business Management. He has also completed Cranfield University’s much revered General Management Programme in 2018; all of which enable him to provide you with the expertise needed to support your business. Overall, Lee is a successful charismatic, energetic and respected senior business strategist and sales professional with a proven track record of persistently securing high levels of business within fiercely competitive markets. He can help you identify objectives, overcome obstacles and motivate teams to deliver high standards, all with the aim of enhancing company brand value and market share.
Emma Marley
Virtual Assistant with a demonstrated history of working in the sports, hospitality and leisure industries. Skilled in negotiation, business planning, operations, sales and marketing, corporate communications, social media management, event management, general business management and leadership.
MBA and BA(Hons) in Business Management.
Client Testimonials
Don’t just take our word for it – here’s what our clients say:
Their contribution was extremely valuable and it allowed us to complete the project in a really efficient time frame. We would highly recommend their services."
Whilst initially apprehensive, I can safely say that it has been a fantastic decision to get involved with this new business.
My VA is proving to be efficient, intelligent and absolutely 'gets me' and I can highly recommend both this service and the business.
Professional in their approach and on hand for all manner of support, I have seen significant benefits and improvements in my productivity. If you are looking for a similar type of support, I really do suggest you get in touch"
Contact us
Get in touch for your free initial meeting and no obligation quote